Singapore to get more 4K Wong Kar-wai after ticket debacle


The Asian Film Archive will add more screenings of Wong Kar-wai’s classic films in 4K resolution after it was criticized for poorly managing ticket sales.


Responding to furious fans who complained of limited seats that sold out too quickly and poor communication, the archive said yesterday it would add 10 more showings from the iconic Hong Kong filmmaker’s slate starting next month, including Chungking Express and In The Mood for Love starting next month. 


“We understand the disappointment of many at not being able to secure tickets for the Retrospective: Wong Kar Wai programme running from 5 March – 4 April 2021,” announced the nonprofit archive, which is known for bringing obscure Asian movies to Singaporean audiences. “We sincerely apologise for this.”


That came after tickets to its original eight screenings sold out within minutes yesterday, with some fans reporting technical difficulties on the Asian Film Archive website. Tickets were priced from S$8 to S$10.


In December, the 62-year-old director announced that he had remastered his selections from his oeuvre for the digital era, including some added “enhancements” he said were consistent with his original vision for the films.


The movies will show at the Oldham Theatre near Fort Canning Park, which had to reduce its seating capacity to only 65 due to COVID-19 restrictions. Other films in the program lineup are 1988’s As Tears Go By, 1990’s Days of Being Wild, 1995’s Fallen Angels, 1997’s Happy Together, 2004’s 2046 and 2008’s Ashes of Time Redux. Asian Film Archive is a subsidiary of the National Library Board. 


In its response to Wong Kar Wai fan complaints, the cinema said that it was forced to pause ticket sales during the launch on Feb. 17 as its website could not cope with the surge in visitors. The website crashed again when ticket sales resumed yesterday, despite expanding the bandwidth. Ticket sales were also moved to the Peatix platform, where they sold out within minutes despite no announcement from the organizer. Tickets bought directly from the website after 2pm yesterday were deemed invalid and would be refunded. 


Fans who were too slow demanded additional screenings and that the organizer clearly communicated when tickets would go on sale. Asian Film Archive heard them loud and clear and will now have 10 additional screenings for some of the films, with sales starting tomorrow at 7pm. 


“You think everybody so free to sit in front of computer or phone the whole day waiting for tickets to go on sale ah? And you know these tickets will be popular, next time provide an ACTUAL TIME that they go on sale,” Jeremy Lee wrote in a now-deleted comment.


“[R]eally poorly managed by Asian Film Archive disappointing! [M]ost of us are working and have no time to sit down and wait for your announcements…makes me think twice about getting your membership,” Mohd Shah wrote.


“Wow, I left for lunch and came back to find this message and all tickets already sold out! Too much love for [Wong Kar Wai], please add more screenings!” User Athos Bacchiocchi wrote.


This article, Singapore to get more 4K Wong Kar-wai after ticket debacle, originally appeared on Coconuts, Asia's leading alternative media company.


新加坡将在售票失败后获得更多的4K Wong Kar-wai

在因票务管理不佳而受到批评后,亚洲电影档案馆将以4K分辨率增加更多黄家卫经典电影的放映。


应对愤怒的球迷谁抱怨的座位有限外面卖的太快,沟通不畅,归档昨日表示,将增加从标志性的香港电影人的石板10多个看房下个月开始,包括重庆森林和花样年华从明年开始月。 


非营利性档案馆宣布:“我们对许多人未能获得回顾展的门票感到失望,该展览将于2021年3月5日至4月4日开始。”该非营利性档案馆以将晦涩难懂的亚洲电影带给新加坡观众而闻名。“我们对此深表歉意。”


昨天,原本八场放映的门票在几分钟之内售罄,一些粉丝在亚洲电影资料馆网站上报告了技术难题。门票价格从S $ 8到S $ 10。


去年12月,这位62岁的导演宣布,他已经重新选择了自己在数字时代的作品,包括一些附加的“增强”功能,他说这与他对电影的初衷相符。


这些电影将在福康宁公园附近的奥尔德姆剧院放映,由于COVID-19的限制,该剧院只能将座位数减少到65。节目阵容中的其他电影是1988年的“眼泪过去”,1990年的“荒野的日子”,1995年的“堕落天使”,1997年的“快乐在一起”,2004年的2046年和2008年的“灰烬的时光”。亚洲电影档案馆是国家图书馆局的子公司。 


在回应王家卫粉丝的投诉时,该电影院表示,由于其网站无法应对游客激增,它被迫在2月17日发布会期间暂停门票销售。尽管带宽有所扩大,但昨天门票销售恢复时,该网站再次崩溃。门票销售也转移到了Peatix平台上,尽管组织者没有宣布,但在几分钟之内便售罄。昨天下午2点后直接从网站购买的门票被视为无效,将被退还。 


太慢的粉丝要求进行额外的放映,并且组织者清楚地通知了何时发售门票。亚洲电影资料馆大声而清晰地听到了他们的声音,现在将对其中的一些电影进行10场放映,并将于明天晚上7点开始销售。 


“您认为每个人都这么整天坐在电脑或电话前,等待门票发售啊?而且您知道这些票将很受欢迎,下一次在实际时间出售它们,”杰里米·李(Jeremy Lee)在现在已删除的评论中写道。


“ [R]亚洲电影档案馆的管理不善令人失望![我们中的大多数人都在工作,没有时间坐下来等待您的宣布……让我对获得您的会员资格三思而后行。“ Mohd Shah写道。


“哇,我去吃午饭了,回来找这个消息,所有门票都卖完了!对[Wong Kar Wai]的爱太多了,请增加更多放映!” 用户Athos Bacchiocchi写道。


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